1. Return Eligibility
We accept returns under the following conditions:

• The product is unused, in its original packaging, and returned within [number] days of purchase.
• Perishable items (such as fresh meat) are not eligible for return unless there is a quality issue.

2. Refund Process

• Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
• If approved, refunds will be processed to the original payment method within [X] business days.

3. Exchanges
If you received a defective or incorrect product, contact us within [number] days for a replacement.

4. Non-Returnable Items

• Perishable goods (e.g., fresh meat, dairy products).
• Items that have been used, damaged, or are not in their original condition.

5. How to Initiate a Return

• Contact our support team at alhijrahgrocery@gmail.com with your order details.
• We will provide instructions for returning the product.

6. Late or Missing Refunds
If you haven’t received your refund within the given timeframe, please check with your bank or payment provider. If the issue persists, contact us at alhijrahgrocery@gmail.com.

For any further assistance, reach out to our support team at alhijrahgrocery@gmail.com.